Terms of sale

This translation is for convenience; the French version prevails.

Scope

These terms apply to every service sold by Nuvolis (Dalius Skukauskis, sole trader) to professional customers. The services are intended for businesses and are not offered to consumers.

Services

The services are those described on the site and in the written quote: audits, migrations, custom applications, integrations, security check-ups, advice and monitoring. Nuvolis owes a duty of care and diligence, not a guaranteed result.

Orders

An order exists once you have returned the signed quote, or confirmed it in writing by email. Fixed-price offers are written in the quote before anything starts.

Prices

Prices are in euros and exclude VAT; VAT is added where it applies. Quotes are valid for 30 days. Visits inside Seine-et-Marne carry no travel charge; elsewhere a travel charge applies as shown on the pricing page.

Payment

Fixed-price work: 30% deposit at order, balance on delivery. Invoices are payable within 30 days of the invoice date by bank transfer. Monthly services are invoiced at the start of each month. Late payment carries interest at three times the legal interest rate and a fixed recovery fee of €40 (Commercial Code, art. L441-10).

Cancellation and rescheduling

You may cancel free of charge up to 5 working days before the agreed start date. After that, the deposit is kept. Once work has begun, time already spent is billed. A visit can be rescheduled free of charge up to 48 hours before it takes place. Monthly monitoring runs for a minimum of 3 months, then can be ended with 30 days’ notice.

Delivery and your role

Dates are given in good faith and depend on timely access, information and decisions from you. You remain responsible for the accuracy of what you provide and for holding your own backups unless a backup service is part of the order.

Access and security work

Nuvolis only works on systems you own or are entitled to authorise, within the scope you list in writing. Access is granted by you, kept to the minimum needed and removed at the end of the engagement.

Intellectual property

Once paid in full, the custom code, documents and reports made for you belong to you. Tools, methods and components that Nuvolis already owned or that are open source remain under their own terms.

Confidentiality

Information you share is kept confidential and used only for the engagement. This duty continues after the engagement ends.

Liability

Nuvolis’s liability is limited to direct damage and, unless the law says otherwise, to the amounts paid for the engagement concerned. Indirect losses, such as lost profit or lost data that you could have backed up, are excluded.

Personal data

If the engagement gives Nuvolis access to personal data held by your company, Nuvolis acts as your processor and signs a data processing agreement on request. Otherwise see the privacy policy.

Governing law and courts

French law applies. Disputes that cannot be settled amicably go to the competent courts of Melun.